Entries by Shilpi Kapur

How Does a ChatBot Work?

There are four main stages in a Chatbot: Interpretation: In this stage, the application analyzes the user’s input to determine the intention of the dialog. Once the intent is recognized, the Bot discovers all the entities from the dialog. For instance, in the above example, the purpose is identified as the greeting. There are no […]

How to Build a ChatBot?

Bots are a lot like modern web applications, living on the internet and use APIs to send and receive messages. Building a bot is a seven-step process, involving planning, design, development, testing, Go-Live, connection, and continuous assessment. All the seven stages are briefly described below: Planning: Before the actual coding of the bot, it is […]